Keep the workspace as current as the business.
Offers change. Clients change. Your standards sharpen. Workspace Care is the monthly rhythm that keeps your system matched to the practice you actually run.
The system keeps matching the business as offers, clients, and standards change.
- Owners with a Civic North workspace in regular use
- Monthly health check, one new or upgraded component, pulse report
- After a Foundation, Operating, or Flagship build
What Care includes each month
Each month starts from how the workspace is actually being used, not from a list of new features.
Workspace health check
What is being used, what is drifting, what changed in the business, and where instructions or access need attention.
One new or upgraded component
A standard skill or workflow at base level, chosen for the highest value that month. If the scope runs higher than that, we discuss it with you first and bill it separately.
Improvements drawn from usage
Real corrections, edge cases, and new preferences built back into the knowledge guides.
A short pulse report
What changed, what needs your attention, and what is worth considering next, in plain language.
Who Care is for
A good fit if
You use the workspace weekly, feedback is accumulating, and there is always a clear next improvement worth making.
Not yet if
The workspace is not in use yet, or the underlying process is still changing week to week. Stabilize first, then maintain.
Not ready for a build? Start with the Sprint.
How changes are installed
Care does not reinstall your workspace each month, and it does not rely on retained access. Each monthly review starts from the work log and pulse summary you share, plus an optional screen-share walkthrough on the monthly call.
The month's new or upgraded component, at base level, is built and tested first, then installed with you in the same guided way: you logged in, you making every click, with a short written record updated to show what changed and what it connects to.
If the scope runs higher than base-level care, we discuss it with you first and bill it separately. Larger scope is never folded into the monthly fee without agreement, and no change is made in the background.
Your password is never requested, and no access is kept between reviews. The workspace stays yours, in your account, and Care works from what you choose to share each month.
Care questions
How do you review my workspace without holding access to it?
The review runs on the work log and monthly pulse summary you share, plus an optional screen-share walkthrough on the monthly call. You keep control of the account, and any change is installed with you, not made in the background. Screen sharing only lets me see your screen. It gives no ability to act inside your account.
What if the month's need is bigger than base-level care?
We discuss it with you first and bill it separately. Care starts from $600 per month for base-level monthly care, and a bigger piece is quoted on its own before work begins, so the monthly fee never quietly becomes something else.
Keep the workspace current.
Workspace Care is available after any Civic North build.
Ask about Workspace Care